It is important to us that you are stoked on your purchase! In the event that you are not, please read our return policy below to see what purchase category best fits your purchase.
Lone Pine Gear Exchange Return Policy
Used Products
Return within 7 days from the point of receipt to receive a full refund on items without any further use. If your product has been skied, ridden, or otherwise used further, it is ineligible for a return.
Return within 7 days from the point of receipt to receive a full refund on items without any further use. If your product has been skied, ridden, or otherwise used further, it is ineligible for a return.
New Products
Return within 30 days for unused products that are still new with tags.
Free Returns Through re:do
We are proud to partner with re:do to offer free returns and exchange labels. Simply check the box on the product page to add re:do to your cart for $3.98 and receive as many free return labels as you may require. If you are returning for store credit, you will receive an additional 10% to apply to your next order.
Please note that returns must still be made within the return policy listed above. Refunds are for the full cost of the returned product, not including the cost of initial shipping.
If you did not checkout with re:do, you can still return like normal through the re:do return center and purchase a return label at a discounted rate.
To start your return, click here.